Privacy Policy

Dai Nghia Law Firm is committed to safeguarding clients’ information. Please carefully read the Privacy Policy below to better understand our commitments to respecting and protecting clients’ rights and interests.

1. Purpose and Scope of Information Collection

Dai Nghia Law Firm collects clients’ personal information based on voluntary disclosure when clients use legal services on the website https://law4u.vn. The information collected includes:

• Full name

• Email

• Phone number

• Address (detailed residential address)

• Content of the request for legal consultation

Dai Nghia Law Firm collects clients’ personal information for the following purposes:

• To provide legal services as requested by clients.

• To contact and confirm consultation requests, and to provide fee quotations for Dai Nghia Law Firm’s services.

• To communicate and support clients during their use of our legal services.

• To respond to inquiries or send necessary documents and information in accordance with agreements between Dai Nghia Law Firm and clients.

• To assess and analyze clients’ needs, including requesting client feedback on our services and conducting customer surveys.

• To send promotional, preferential, or appreciation information to clients.

2. Scope of Information Use

• Dai Nghia Law Firm uses the information provided by clients solely for the purposes stated in Section 1 or for other purposes (if any) with prior notification and approval from the client.

• Dai Nghia Law Firm will not use clients’ personal information to send advertisements, sell personal information, introduce services, or conduct other commercial activities without the client’s consent.

• Clients understand and agree that Dai Nghia Law Firm is obligated to provide clients’ information at the request or decision of competent State authorities and/or as required by law. Dai Nghia Law Firm shall be exempt from liability regarding information confidentiality in such cases.

3. Duration of Information Storage

Clients’ personal data will be stored until a request for deletion is submitted through the contact methods provided on the website, or in other cases as specified in this Policy or required by law. In all remaining cases, clients’ personal information will be securely stored on Dai Nghia Law Firm’s server system.

4. Individuals or Organizations That May Access the Information

Clients’ personal information may be disclosed in the following cases:

• To fulfill obligations of providing personal data at the request of competent State authorities or as required by law.

• To deliver documents, files, or necessary information to clients and/or address issues related to the provision of legal services by Dai Nghia Law Firm.

• To protect Dai Nghia Law Firm and other third parties: information may be disclosed when it is believed to be appropriate under the law to protect the rights and property of clients or third parties.

Except for the cases mentioned above, Dai Nghia Law Firm will not provide personal information to any third party without the client’s consent. Dai Nghia Law Firm is committed to protecting client information and will not sell personal information for commercial purposes or any purposes inconsistent with legal regulations.

5. Contact Information of the Data Controller

Clients may contact Dai Nghia Law Firm for any questions regarding this Policy using the following details:

• Phone: 1900 858579

• Email: [email protected]

• Address: 11A Tran Le Street, Xuan Huong – Da Lat Ward, Lam Dong Province, Vietnam

6. Methods and Tools for Clients to Access and Modify Personal Data

Clients wishing to modify their personal information may contact our customer service department via the hotline: 1900 858579.

Dai Nghia Law Firm commits that only the client and Dai Nghia Law Firm have the legal right to access and modify such information.

7. Mechanism for Receiving and Resolving Complaints Related to Misuse of Personal Information

Complaints concerning the misuse of personal information or use beyond the notified scope will be received through the contact methods in Section 5 of this Policy. Dai Nghia Law Firm will assign relevant personnel to resolve complaints within five (05) working days from the date the complaint is received.

In case disputes arise from or related to transactions on the website https://law4u.vn, the parties shall give priority to negotiation and mediation. If unresolved, the dispute shall be brought before a competent court in Vietnam.

Dai Nghia Law Firm uses clients’ personal information strictly in accordance with the provisions of this Privacy Policy.

The personal data database is stored on servers located at data centers within the territory of Vietnam. In addition, clients’ personal information may also be stored at the headquarters of Dai Nghia Law Firm or at any other backup data facilities of Dai Nghia Law Firm from time to time.

Dai Nghia Law Firm may update this Privacy Policy at any time in accordance with legal requirements or operational changes.